Recent Reviews of Mercedes-Benz of Wesley Chapel
August 26, 2020
Stephano at Mercedes North Miami has assisted me twice now with a new lease. He is the best I've had thus far, and I will continue to go to him in the years to come. Highly recommend, excellent and FAST customer service.
August 3, 2020
My car?s rim had a crack which caused air to leak consistently. Very pricey for one rim repair.
July 2, 2020
I went in for service, thinking I needed to spend quite a bit of money. Susan had me in and out within an hour, including cleaning my car! As it turns out, I didn?t need any repairs. Honesty and integrity at this dealership. Refreshing and very much appreciated.
June 30, 2020
Great staff!! Claude was a pleasure to deal with. Love my vehicle!!!
June 30, 2020
Outanding..Superb..Top Notch**** The service people were very cordial and attentive and my buying experience was effortless and smooth.
September 18, 2020
Had a Great experience again, this time for window tinting. Great Service and friendly staff , and as usual Marc Scotch makes you feel like family !!!
September 18, 2020
Excellent service. Mr. Fernandez showed commitment, courtesy and dedication.
September 17, 2020
My experience with Luis Fontanez was unexplainable. No words will do his work any justice. He made my purchase stress free and made me feel comfortable. After months and months of research, I finally decided to pull the trigger and Luis did the rest. I am very thankful for... Read Full Review his hard work, I’ve never had a stress free car buying experience. Thank you so much Luis!! Will be sending anyone who is in the market for a Mercedes-Benz to you!! Read Short Review
September 16, 2020
They were very courteous.
September 15, 2020
We always get a excellent service from Bryan and Susan and the service crew. Wesley Chapel service department is honest and customer service oriented unlike the other one in the Bay Area who told me I need to change my tires after having new ones for six months (the treads... Read Full Review were nowhere near worn). Bryan always makes sure that the work is done beyond expectations and is committed to honoring Mercedes-Benz’s exceptional quality experience for all the owners. Read Short Review
May 30, 2019
Great prompt service
May 14, 2019
I took my GL450 for a diagnosis due to a Air Suspension issue. I was assigned to Brian Fernandez and he was super helpful. He set me up with a rental because the diagnosis needed an overnight and updated my system as well as taking care of a recall issue that I wasn't aware... Read Full Review of. I was in good hands with Brian. Read Short Review
May 9, 2019
Stephanie was great to deal with. She did all she was asked and followed up very well.
April 19, 2019
A few weeks ago I was involved in a pretty bad car accident, some one rear ended my Mercedes and totaled it. I called Mercedes Benz of Wesley Chapel and spoke to Mark Grable in sales, told him exactly what I was looking for and how much I was willing to pay for it. He took... Read Full Review great notes on what I wanted and within an hour called me back and told me he found exactly what I was looking for. In the meantime, I had also called one other dealership with the same info and they also found something similar but one year newer and a few less miles. I explained to Mark that this other dealership had found a car similar, so he went the extra mile by researching this other car and found out that even though it was one year newer and had a few less miles it was actually worth less than the car Mark had found for me, he pulled the reports (Carfax) to show me the rating on the car he had compared to the one the other dealership had. I went that night to test drive the car Mark had, absolutely loved it, it had everything I wanted down to the outside color and interior color. I put the down payment that night and took delivery of my car the next day! I love, love, love it! Easiest experience by far for purchasing a car. Mark Grable was great and went above and beyond the call of duty to make us feel comfortable with this purchase! Read Short Review
April 9, 2019
Great overall & very professional.
September 5, 2020
Beautiful Showroom. Clean & Sanitized twice daily. Face masks required. Everyone is extremely friendly & helpful.
September 4, 2020
Good professional staff and great friendly service
August 19, 2020
Accommodating, knowledgeable, and efficient
August 18, 2020
I took it in for Service and Thomas in the service room was so pleasant and made the experience so quick and easy. I will continue to go there for my servicing!
August 18, 2020
I walked in Mercedes Benz of Wesley chapel just to look.. I didn’t think to actually get car.. Claude and Pedro was amazing help.. Very professional they took there time with me and really listened to my needs in needing an SUV.. they both need a raise or bonus.. I would... Read Full Review definitely recommend anyone to Mercedes just because I had an awesome experience... they were very proactive and wasted no time trying to finalizes all my paperwork so I can enjoy my new ride.. I thank them a 1000 times.. I definitely will be back to get my dream car thank you guys you made this happen for me.. Not only did I feel very welcome and comfortable they made me at ease.. After dealing with Lauri that did not make me feel comfortable and did not want to help me.. Pedro stepped in and went above and beyond for me.. Thank you guys I will always remember how great Claude and Pedro was to me... Read Short Review