Recent Reviews of Mercedes-Benz of Wesley Chapel
April 13, 2021
Excellent Auto Sales/Product Knowledge Representitive
March 23, 2021
The preset closing took way too long, almost 3.5 hours. This needs and can improve. They had all my information prior to my arrival. Other then 1/2 a day in the dealership the entire staff was great. We like them and my wife is happy! Blame it on Covid.
February 8, 2021
Mr Thomas Allen was very friendly and helpful! Resolved my issue within 5 min. Thank you for excellent customer service !!
December 6, 2020
VERY SATISFY FOR THE SERVICE PROVIDED. I WENT THRE FOR A RECALL AND GPS UPDATE.
November 19, 2020
Airbag recall repair was done in an efficient manner.
April 17, 2021
Service was great. I needed an auxiliary battery on the fly and they delivered. Fast and super nice.
April 16, 2021
service was perfect, Service personal every welcoming
April 14, 2021
Awesome experience with an awesome dealership. Bought a 2012 Buick Enclave and they went way above our expectation on the prep of this vehicle. Who does this?? Our salesman Howard Hopkins went out of his way to help us with our purchase. Couldn't be more pleased. Would... Read Full Review highly recommend Read Short Review
April 6, 2021
Great Service! Darrell is the best! Thanks for the excellent customer service.
April 5, 2021
First time using them. I was favorably impacted by the service that I received. The service writer with whom I had the appt was still busy with another customer, therefore, another person ( Stephanie ) started logging my info, etc., to get the process going. I appreciated... Read Full Review that. Well done ! Read Short Review
January 25, 2021
Every aspect of my sales experience at this dealer from the initial greeting until driving my car out of the showroom was phenomenal! I have bought many cars. I have a lot of experience with automobile dealerships over many years. I highly recommend this dealer!
October 19, 2020
Great experience with Wesley Chapel Mercedes! Found my perfect car and Edens made the process simple and easy. Very happy with the the customer service and love my car! Thank you!
May 30, 2019
Great prompt service
May 14, 2019
I took my GL450 for a diagnosis due to a Air Suspension issue. I was assigned to Brian Fernandez and he was super helpful. He set me up with a rental because the diagnosis needed an overnight and updated my system as well as taking care of a recall issue that I wasn't aware... Read Full Review of. I was in good hands with Brian. Read Short Review
May 9, 2019
Stephanie was great to deal with. She did all she was asked and followed up very well.
April 13, 2021
Awesome dealership- awesome salesman Howard Hopkins. Bought a 2012 Buick Enclave and this dealership went way over what we expected to prepare this used car for us. If we ever need another vehicle we will return to Mercedes-Benz of Wesley Chapel AND will for sure will... Read Full Review recommend. 5 stars in my book!! Read Short Review
March 31, 2021
Good all around experience,especially service department,Thanks Brian Fernandez
March 20, 2021
I just bought a used car yesterday from this dealership, and am extremely happy with the way I was taken care of the entire time. Claude Gourzong is very friendly and made sure to answer all of my questions and reassured me about my concerns. Everyone there was extremely... Read Full Review helpful and polite, and I definitely recommend buying from this dealership. 5 stars isn't enough, I'd give them 10 if I could. Thank you! Read Short Review
March 17, 2021
Very good experience. Bryan was my advisor and he is knowledgeable and affable. Check out staff (Tammy and others) are kind!
March 6, 2021
Mercedes-Benz of Wesley Chapel, this is my second visit for maintenance of my Mercedes. Great customer service friendly staff and very comfortable atmosphere for waiting during my service. great dealership